A good purchase is based on implementing practices tailored to each step of the Purchasing process. This book presents 60 tools grouped into 11 folders corresponding to these steps, i.e. the different phases to anticipate, realize and then follow the purchases of a company. Like the other titles in the Toolbox collection, this book provides a global and concrete view of a trade, that of a buyer, the tools directly usable to optimize its performance are structured on 2 or 4 pages with a visual presentation of the tool, The essentials in French and English, Why use it, How to use it, the benefits and precautions to take. Some tools lead to a deepening with the presentation of a practical case or an example of use of the tool.
Characteristics
Author: Stephane Canonne
Publisher: Dunod
Language: French
ISBN-10: 2100518208
ISBN-13: 978-2100518203
NB pages: 192
Characteristics
Author: Brice Malm
Publisher: EMS
Language: French
ISBN-10: 2847691375
ISBN-13: 978-2847691375
NB pages: 186
Characteristics
Author: Robert Boghos
Publisher: Eyrolles
Language: French
ISBN-10: 221255365X
ISBN-13: 978-2212553659
NB pages: 234
Often decried, deeply misunderstood, purchases suffer from a lack of image. Wrong? With this book, the authors propose a journey to the heart of the best of shopping, drawing on the constructive examples of large and small businesses. What issues should purchases work on? With what levers? What tools? What qualities should buyers develop? Over the pages, purchases appear as a source of progress, sustainable performance for the company. An ideal accessible, since already practiced in the companies of purchasing professionals who testify here. Most of the purchases are for purchasing professionals who want to practice a quick upgrade; to all those who enter the world of shopping and want to succeed quickly; salespeople, who want to know and understand the buyers they
must convince; undergraduate, master's and beyond students.
Characteristics
Author: Jean-Christophe Berlo
Publisher: Eyrolles
Language: French
ISBN-10: 2212553447
ISBN-13: 978-2212553444
NB pages: 158
The world of shopping is currently undergoing its revolution. Indeed, most major industrial groups and administrations have understood that procurement is generally the largest expenditure item (60% on average) and have decided to completely revise their process in order to optimize it and adapt it to an increasingly global and complex economy. The approach is usually carried out in two complementary ways: a new organisation in the structures with a professionalisation of buyers and the implementation of efficient tools - especially electronic ones - for all players in the process. It is in this context that it seems necessary to make the various players aware of a method that meets the following objectives: to facilitate communication between internal customers and buyers, to minimize administrative work that often reaches more than 60% of the time, to optimize the purchase according to the two parameters Quality and Cost. The OPERA method perfectly meets these objectives. Inspired by the concepts of Value Analysis through Functional Analysis (just need - just expenditure), it is at the beginning of the purchasing process, i.e. when the potential savings are greatest. It also proposes a formulation that promotes a constructive dialogue between the customer and the buyer. Finally, it provides typical tools and documents that enable the actors of the process to optimize their writing and evaluation work. This book is of interest to all those who wish to learn or evolve their "buy" approach. It allows the OPERA method to be applied in an educational way with more than thirty examples of consultation files, whether specific or generic. All players in the purchasing process (applicants, designers, buyers, etc.) need to know this method. The same is true for students: the ACI Negotiable purchasing sector thus develops a training dedicated to the OPERA method.r.
Characteristics
Author: Jean-Arthur Pinçon
Publisher: Performance Editions
Language: French
ISBN-10: 2915353077
ISBN-13: 978-2915353075
NB pages: 296
Whether the purchase is made for resale, product processing or as an element of production, it participates in one of the key functions of the company or the group of companies. From then on, the idea of organising purchases to obtain an economic advantage in terms of price was a major concern for both traders and industrialists. But what is striking is that the techniques originally devised by a few succursalist distributors to centralize their purchases were subsequently used by cooperative or non-cooperative groups of retailers or wholesalers, and are now exploited in the world of industrial enterprise. It will be able to either centralize or consolidate purchases made by its various services or subsidiaries, even if the products purchased are not intended for resale. The more recent use of "marketplaces" through which both manufacturers and distributors will be able to put their relationships with suppliers online continues this evolution.
This book is particularly aimed at those in the company, wholesale or retail groups, purchasing centres, marketplaces, etc., who are in charge of organising purchases to improve profitability. They will find in the proposed legal arrangements and in their constraints sources of inspiration for their daily activities.
This book is also intended for all lawyers who, internally in the company, or outside as a lawyer or as a consultant, have to assist the purchasing departments of groups or companies, in their creation or reorganization.
Characteristics
Author: Régis Fabre
Publisher: Litec
Language: French
ISBN-10: 2711134881
ISBN-13: 978-2711134885
NB pages: 232
The Purchasing function has become an essential component of the company's profitability and is undergoing a real upheaval. The Internet does not only make it possible to do better and more efficiently to choose its suppliers, develop tenders, negotiate, outsource... but it allows the emergence of new types of organization and the implementation of new processes such as auctions.
The author describes the evolution of the function and presents the contributions and benefits of new technologies. E-buying, e-procurement and e-sourcing have now taken root in companies and new organisations such as horizontal and vertical electronic marketplaces have emerged. They allow companies, large accounts and SMEs, to seriously consider outsourcing all or part of their purchases.
Characteristics
Author: Guy Hervier
Publisher: Organization Editions
Language: French
ISBN-10: 2708129112
ISBN-13: 978-2708129115
NB pages: 280
The purchasing function plays a key role in the company's strategy. Only one motto: "buy well to sell better". But "buying" is a profession worth learning. In this book you will find tools to build a path of professionalization. You will also find a way to place yourself in a range of behaviours and to immerse yourself in the ethics of the profession. Through concrete cases, this pragmatic book deals with many aspects of the purchasing function. The authors propose several possible entries and for each reader a gradual path that will help him to assimilate sometimes complex notions. Thus, it will acquire the qualities and reflexes expected of a purchasing professional. Designed for a wide audience, this book is aimed at beginners who want to access simple concepts, the confirmed buyer who wants to improve, the seller who wants to know the ropes of the buying profession, the teacher who wants to complete the theory with practice. At the same time didactic, concrete and playful, it makes an important contribution to the mutual understanding of stakeholders in the customer-supplier relationship.
Characteristics
Authors: Charles Atia, Didier Sébilo, Brigitte Tromeur
Publisher: Insep Consulting
Language: French
ISBN-10: 2914006527
ISBN-13: 978-2914006521
NB pages: 302
In addition to an analysis of the issues and practices, functional tables offer a detailed comparison of some thirty offers, allowing to identify the tools most able to meet the specific needs of the purchasing and financial departments.
The book ends with a directory of the main publishers and solutions of the market, including detailed fact sheets (key figures, positioning, specialties and strengths, contacts, etc.) for the 21 partner publishers.
Since the Purchasing function has been profoundly modified by the new tools available on the Internet, this book aims to answer the many questions posed by this mutation: What are the different techniques of e-Sourcing or e-negotiation? How do they influence the buying strategy of companies? How to put them into practice on a daily basis, in what cases and at what cost? What results and what value creation should be expected? How do I deploy them in the organization? What are the impacts on trades, ethics and management? Beyond the technical aspects, the author discusses the consequences of this evolution on human relations, the organization of the company as well as on the daily practice of buyers in terms of know-how, rigor and ethics. All these aspects make the practice of online auctions a great management tool. Aimed at Buyers and Purchasing Managers who are interested in e-Sourcing, the General Directorates in charge of Internet development in their company, as well as students in the purchasing or e-business sector in business school, this book will also be of interest to technical-commercial engineers who will find elements to structure and carry out their responses to calls for tenders via the Internet.
Characteristics
Author: Christian Rey
Publisher: Maxima Laurent of Mesnil Editor
Language: French
ISBN-10: 2840015269
ISBN-13: 978-2840015260
NB pages: 152
Characteristics
Author: Roger Perrotin
Publisher: Organization Editions
Language: French
ISBN-10: 2708127284
ISBN-13: 978-2708127289
NB pages: 190
Net-economy: Are you concerned? What to do? how to establish yourself there? Because many managers want to see it clearly, the experts gathered by the Cpa are charting concrete ways of taking action to get into the new economy: - Putting in place break-up scenarios - Rebuilding the company around information - Organizing highly responsive teams - Trusting the new generation.
An action-oriented book, served by a modern presentation (hypertext), precise definitions and interviews with recognized leaders.
Characteristics
Author: Collective
Language: French
ISBN-10: 2842110943
ISBN-13: 978-2842110949
NB pages: 144
Mastering the project of information system on all its components - organizational, economic and human techniques - asking the right questions at the right time, proposing lines of answers, these are the objectives of this clear and practical book, which is aimed at project managers, consultants and students concerned in this field.
Characteristics
Authors: Alain Lecoeur, Bernard Quinio
Publisher: Vuibert
Language: French
ISBN-10: 2711769151
ISBN-13: 978-2711769155
NB pages: 125
The success of a project depends in large part on how it is conducted, adapted and defended. Beyond the methodology, the effective project manager adopts a real state of mind by placing himself in a dynamic quality and by playing his natural common sense. This short guide provides the necessary conditions to master the art of subtle symbiosis between men, techniques and issues: 12 key success factors, 36 detailed recommendations, A complete methodology.
A chronicle about performance, complex projects, decision-making or not and decision support seen in a fairly broad dimension: lived experiences, background reflections, concepts in practice, technology, new tools and methods in action.
Characteristics
Authors: Alain Fernandez
Publisher: Eyrolles
Language: French
ISBN-10: 270813289X
ISBN-13: 978-2708132894
NB pages: 167
Ranked at the top of corporate spending, information systems (or IS) are often misunderstood by executives who see these costly techniques as a waste of money with no real purpose. Mark Lutchen proves here that, on the contrary, companies have everything to gain by integrating IS into an overall strategy and giving them a real place in the organization of work. The approach he proposes is organized in six stages: integrating IS into the day-to-day operations of the company; Link the SI strategy to the overall strategy Foster a culture based on service, deadlines, quality and results; Reward IS managers based on results Consider IS as a stand-alone entity; help other services define their IS needs. Based on case studies, Mark Lutchen develops a real way of working for IT managers and executive committee members. They will learn from this to fully integrate IS into their strategy and make it a source of profit for the development of the company.
Characteristics
Auteurs : Mark Lutchen
Editeur: Village Mondial
Language: German
ISBN-10: 2744062537
ISBN-13: 978-2744062537
NB de pages: 258
Business-to-business cyberdeals–or B2B transactions, in the parlance of the New Economy–are widely seen as the Next Big Thing. But Arthur Scully and William Woods, securities and investment professionals who have specialized in B2B for the past four years, believe the Net itself encourages an offshoot that will ultimately revolutionize the procurement, pricing, and distribution of goods and services. Today’s technology enables complementary commercial enterprises to participate in a kind of online bazaar, they contend, “where multiple buyers and sellers can come together in a virtual trading space.” In B2B Exchanges, they describe the makeup of several such existing networks and analyze the phenomena for prospective participants. To do so, they focus on four primary derivations: Trading Hubs (“buyer and seller communities for multiple verticals that have not yet embraced the Internet”), Post and Browse Markets (“a sophisticated Bulletin Board … where parties negotiate a deal between themselves”), Auction Markets (“in which multiple buyers or sellers bid competitively on a contract”) and Fully Automated Exchanges (offering “centralized … competitive bidding between multiple buyers and sellers, with automatic matching of orders”). Recommended for businesses that appreciate the possibilities and want to take early advantage of them. –Howard Rothman –Ce texte fait référence à une édition épuisée ou non disponible de ce titre.
Characteristics
Auteurs : Arthur B. Sculley, W. William A. Woods
Editeur: Harper Paperbacks
Language: English
ISBN-10: 0066621089
ISBN-13: 978-0066621081
NB de pages: 304
This comprehensive guide reveals the key elements of successful B2B integration and collaborative e-commerce, by highlighting business needs, technologies, and development strategies. It equips companies with practical guidelines for quickly implementing an effective B2Bi strategy, and prepares them for the next wave of B2B integration and collaborative e-commerce. It clarifies the intricate dependencies among all the components of B2Bi, including integration patterns, enterprise application integration (EAI), business process management (BPM), Internet security, XML, Web services, middleware technologies, and integration brokers. Included are future technologies that will have a significant impact on B2Bi architectures, such as intelligent software agents, wireless technologies, and peer-to-peer computing. This reference provides a suitable framework for the design, development, and implementation of B2B integration, along with several case studies.
Characteristics
Auteur : Gunjan Samtani
Editeur: Imperial College Press
Language: English
ISBN-10: 1860943268
ISBN-13: 978-1860943263
NB de pages: 588
The amount of information generated by e-business, coupled with information spontaneously produced by the company, threatens to overwhelm decision makers in search of relevant and structured information. To cope, Bernard Liautaud, founder of Business Objects, the world's leading e-business intelligence company, proposes to optimize the management and operation of sales, production and purchasing data silos. This is by reorganizing and unifying them within one system: the datawarehouse. To be at its fullest, this transformation of data into information must be placed at the very heart of the company's strategy. This is the aim of this documented and pedagogical book, accessible to a wide audience, whether or not it is familiar with the field of new technologies. With its short chapters, diagrams and abstracts, the book is clear and concise. Its consultation is also enriched by boxes presenting cases of companies that are valuable condensed experience in an emerging field.-Cyril Demaria
Characteristics
Authors: Bernard Liautaud, Mark Hammond
Publisher: Maxima Laurent of Mesnil Editor
Language: French
ISBN-10: 2840012669
ISBN-13: 978-2840012665
NB pages: 361
Generalist in its content it addresses e-commerce according to the -types of companies- (industrial physical distributors e-market) and analyzes the different -business models - online before presenting the question of a -multi-channel distribution strategy- mixing electronic and traditional networks. After explaining the technological issues of the technical infrastructure of e-commerce, the authors are interested in the customer's experience in managing the customer relationship (experiential value) as well as ways to retain it. They also analyse the specifics of the marketing of the electronic channel and present the logistical aspects. The book contains content based on results from scientific research as well as real practical cases from French European and international e-commerce experiences. Each chapter offers cases of illustrative examples of revision exercises and a bibliography of deepening. -At the end of reading the reader will be able to develop a B2C or B2B e-commerce project.
Characteristics
Authors: Henri Isaac, Pierre Volle, Yann Bréban
Publisher: Pearson
Language: French
ISBN-10: 2744072796
ISBN-13: 2744072796
NB pages: 342
How do we decide? Do we really know
why do we favour one solution over another? This book proposes to take a step back from our individual and collective decision-making practices. Seven "classic" approaches to decision-making are examined in relation to situations drawn from professional life. What freedom do we really have in the face of a dilemma? In fact, everything is played out before the decision, at the time of choice. Choosing is not deciding and choosing requires discernment, which the authors invite us to do. Far from being a simple method, discernment is a path that reintroduces the purpose pursued as an essential criterion of choice. Illustrated with many examples, the book describes the foundations and main stages of this journey that restores the decision-maker's share of freedom.
Characteristics
Auteurs : Laurent Falque, Bernard Bougon
Publisher: Dunod
Language: French
ISBN-10: 2100487485
ISBN-13: 978-2100487486
NB de pages: 208
In The 7 Habits of Highly Effective People, author Stephen R. Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems. With penetrating insights and pointed anecdotes, Covey reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity — principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.
Characteristics
Auteur : Stephen R. Covey
Editeur: Running Press Book Publishers
Language: English
ISBN-10: 0671315285
ISBN-13: 978-0671315283
For more than forty years, The Boston Consulting Group has been shaping strategic thinking in business. The Boston Consulting Group on Strategy offers a broad and up-to-date selection of the firm’s best ideas on strategy with fresh ideas, insights, and practical lessons for managers, executives, and entrepreneurs in every industry. Here’s a sampling of the provocative thinking you’ll find inside:
“You have to be the scientist of your own life and be astonished four times:at what is, what always has been, what once was, and what could be.”
“The majority of products in most companies are cash traps . . . . [They] are not only worthless, but a perpetual drain on corporate resources.”
“Use more debt than your competition or get out of the business.”
“When information flows freely, reputation, more than reciprocity,becomes the basis for trust.”
“As a strategic weapon, time is the equivalent of money, productivity,quality, even innovation.”
“When brands become business systems, brand management becomes far too important to leave to the marketing department.”
“The winning organization of the future will look more like a collection ofjazz ensembles than a symphony orchestra.”
“Most of our organizations today derive from a model whose original purpose was to control creativity.”
“Rather than being an obstacle, uncertainty is the very engine of transformation in a business, a continuous source of new opportunities.”
“IP assets lack clear property lines. Every bit of intellectual property you can own comes with connections to other valuable innovations.”
Characteristics
Auteurs : Carl W. Stern, Michael S. Deimler
Editeur: John Wiley & Sons Inc
Language: English
ISBN-10: 0471757225
ISBN-13: 978-0471757221
NB de pages: 432
ReferenceLarge Print EditionExuberant and absorbing . . . one of those rare books on management that are both consistently thought-provoking and fun to read. The Wall Street Journal* A New York Times Bestseller for over three yearsTo discover the secrets of the art of management, Peters and Waterman studied more than 43 successful American companies. The companies specialized in a number of areas: consumer goods, high technology, and services. What he discovered was that regardless of how different each company was, they shared eight basic principles of management that anyone can use on their way to success. Here they are, amply illustrated with anecdotes and examples from the experiences of the best-run companies in the world.
Characteristics
Auteurs : Thomas J. Peters, Robert H. Waterman
Editeur: Collins Business Essentials
Language: English
ISBN-10: 0060548789
ISBN-13: 978-0060548780
NB de pages: 400
Characteristics
Auteur : Paul N. Friga
Editeur: McGraw-Hill Professional
Language: English
ISBN-10: 0071497412
ISBN-13: 978-0071497411
NB de pages: 272
“If more business books were as useful, concise, and just plain fun to read as THE MCKINSEY WAY, the business world would be a better place.” –Julie Bick, best-selling author of ALL I REALLY NEED TO KNOW IN BUSINESS I LEARNED AT MICROSOFT.
“Enlivened by witty anecdotes, THE MCKINSEY WAY contains valuable lessons on widely diverse topics such as marketing, interviewing, team-building, and brainstorming.” –Paul H. Zipkin, Vice-Dean, The Fuqua School of Business
It’s been called “a breeding ground for gurus.” McKinsey & Company is the gold-standard consulting firm whose alumni include titans such as “In Search of Excellence” author Tom Peters, Harvey Golub of American Express, and Japan’s Kenichi Ohmae.
When Fortune 100 corporations are stymied, it’s the “McKinsey-ites” whom they call for help. In THE MCKINSEY WAY, former McKinsey associate Ethan Rasiel lifts the veil to show you how the secretive McKinsey works its magic, and helps you emulate the firm’s well-honed practices in problem solving, communication, and management.
He shows you how McKinsey-ites think about business problems and how they work at solving them, explaining the way McKinsey approaches every aspect of a task:
How McKinsey recruits and molds its elite consultants;
How to “sell without selling”;
How to use facts, not fear them;
Techniques to jump-start research and make brainstorming more productive;
How to build and keep a team at the top its game;
Powerful presentation methods, including the famous waterfall chart, rarely seen outside McKinsey;
How to get ultimate “buy-in” to your findings;
Survival tips for working in high-pressure organizations.
Both a behind-the-scenes look at one of the most admired and secretive companies in the business world and a toolkit of problem-solving techniques without peer, THE MCKINSEY WAY is fascinating reading that empowers every business decision maker to become a better strategic player in any organization.
Characteristics
Auteur : Ethan Rasiel
Editeur: McGraw-Hill Professional
Language: English
ISBN-10: 0070534489
ISBN-13: 978-0070534483
NB de pages: 187
The groundbreaking follow-up to the international bestsellera hands-on guide to putting McKinsey techniques to work in your organization
McKinsey & Company is the most respected and most secretive consulting firm in the world, and business readers just can’t seem to get enough of all things McKinsey. Now, hot on the heels of his acclaimed international bestseller The McKinsey Way, Ethan Rasiel brings readers a powerful new guide to putting McKinsey concepts and skills into actionThe McKinsey Mind. While the first book used case studies and anecdotes from former and current McKinseyites to describe how “the firm” solves the thorniest business problems of their A-list clients, The McKinsey Mind goes a giant step further. It explains, step-by-step, how to use McKinsey tools, techniques and strategies to solve an array of core business problems and to make any business venture more successful.
Designed to work as a stand-alone guide or together with The McKinsey Way, The McKinsey Mind follows the same critically acclaimed style and format as its predecessor. In this book authors Rasiel and Friga expand upon the lessons found in The McKinsey Way with real-world examples, parables, and easy-to-do exercises designed to get readers up and running.
Characteristics
Auteur : Ethan Rasiel
Editeur: McGraw-Hill Professional
Language: English
ISBN-10: 0071374299
ISBN-13: 978-0071374293
NB de pages: 272
In the last three decades of the 20th century the management consultancy industry grew at a cracking pace but increased scepticism about the value that consultants genuinely add, combined with the economic slowdown, has made life much tougher for the consulting industry. As firms have cut back on consulting services and begun to review the way they use consultants, consulting firms themselves are looking at how they need to change. People are now talking about business consulting rather than management consulting.
Using real examples from a range of private sector firms, public sector organisations and from the consultants themselves, this book explores the new business consulting world and looks at every element of it with the aim of both helping firms make better use of consultants and showing consultants how they need to adapt and provide their clients a better service.
Characteristics
Auteurs : Gilbert Toppin, Fiona Czerniawska
Editeur: Economist Books
Language: English
ISBN-10: 1861977026
ISBN-13: 978-1861977021
NB de pages: 256
Kim and Mauborgne’s blue ocean metaphor elegantly summarizes their vision of the kind of expanding, competitor-free markets that innovative companies can navigate. Unlike “red oceans,” which are well explored and crowded with competitors, “blue oceans” represent “untapped market space” and the “opportunity for highly profitable growth.” The only reason more big companies don’t set sail for them, they suggest, is that “the dominant focus of strategy work over the past twenty-five years has been on competition-based red ocean strategies”-i.e., finding new ways to cut costs and grow revenue by taking away market share from the competition. With this groundbreaking book, Kim and Mauborgne-both professors at France’s INSEAD, the second largest business school in the world-aim to repair that bias. Using dozens of examples-from Southwest Airlines and the Cirque du Soleil to Curves and Starbucks-they present the tools and frameworks they’ve developed specifically for the task of analyzing blue oceans. They urge companies to “value innovation” that focuses on “utility, price, and cost positions,” to “create and capture new demand” and to “focus on the big picture, not the numbers.” And while their heavyweight analytical tools may be of real use only to serious strategy planners, their overall vision will inspire entrepreneurs of all stripes, and most of their ideas are presented in a direct, jargon-free manner. Theirs is not the typical business management book’s vague call to action; it is a precise, actionable plan for changing the way companies do business with one resounding piece of advice: swim for open waters.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Characteristics
Authors: Kim W. Chan, Renee Mauborgne
Publisher: Harvard Business School Press
Language: English
ISBN-10: 1591396190
ISBN-13: 978-1591396192
NB de pages: 272
After a start in the mid-1990s, the issue of switching to "electronic billing" is now a must for businesses.
This movement is caused by both internal and external pressures. Internally, digital billing appears to be a response to requests to simplify billing systems, and to the ongoing obligation to reduce costs by large international groups.
External pressures are numerous, especially for medium-sized suppliers who are increasingly being called upon by their large customers to switch to electronic billing. Competition is also driving larger suppliers, including overheads, to spontaneously offer an electronic billing option to their customers.
Finally, in the medium term, public actors will certainly go to the end of their logic of supporting the development of digital billing by imposing it on their Suppliers.
In an attempt to shed some light on the heads of companies facing this change, we will try successively to describe:
Characteristics
Authors: Cyrille Sautereau, Jean-Christophe Hua
Publisher: ebg electronic business group
Language: French
NB pages: 240
How do we decide? Do we really know
why do we favour one solution over another? This book proposes to take a step back from our individual and collective decision-making practices. Seven "classic" approaches to decision-making are examined in relation to situations drawn from professional life. What freedom do we really have in the face of a dilemma? In fact, everything is played out before the decision, at the time of choice. Choosing is not deciding and choosing requires discernment, which the authors invite us to do. Far from being a simple method, discernment is a path that reintroduces the purpose pursued as an essential criterion of choice. Illustrated with many examples, the book describes the foundations and main stages of this journey that restores the decision-maker's share of freedom.
Characteristics
Auteurs : Laurent Falque, Bernard Bougon
Publisher: Dunod
Language: French
ISBN-10: 2100487485
ISBN-13: 978-2100487486
NB de pages: 208
The use of council professionals now affects a large number of organizations: private companies of all sizes, public bodies and even small non-profit associations. Each of us will probably one day have to work with consultants or even become one. The reality of organizational advice cannot be ignored: it affects us all. However, little is known about the consulting activity: the tensions and conflicts associated with the management of a mission, the way in which a consultant can build and influence the actors of the organization, the unwanted effects that emerge in parallel with the activity of the consultant, the reactions of the actors to the presence of this third party often perceived as influential , the games that take place behind the scenes... This book proposes to explore lands that are still very little known by addressing these issues. It offers grids for understanding the work of consultants built on the testimonies of many consultants of varied origin: large consulting firms (PWC, Accenture, Deloitte, Ernst and Young, KPMG - IBM), so-called "strategy consulting" firms (McKinsey, Bain - Company, Roland Berger, Arthur D. Little, Boston Consulting Group), small structures or research centers. The text is illustrated with testimonials and examples and paves the way for concrete reflection on the practices of consultants and their clients. This book is aimed at all those who conduct consulting activity, whether they belong to large or small structures, and to all those who hire or collaborate with consultants. It is also intended for graduate students in management and graduate students offering training in consulting and organizational intervention.
Characteristics
Author: Michel Verstraeten
Publisher: De Boeck
Language: French
ISBN-10: 2804152790
ISBN-13: 978-2804152796
NB pages: 264
Logistics is now the basis of business performance. Competitive advantage by the service it provides or by the costs it generates, it is primarily because of it or because of it that strategies are made possible or fail.
Power ideas. As a management area in its own right, logistics has structured its organisation and tools. However, field observation highlights the importance of the concept of service, the growing share of information systems and e-commerce, outsourcing, frequent redesign of logistics systems, the development of European and global logics;
Specifically. A complete point on the heavy developments: offshoring, specialization of production units, desynchronization of sell-in and sell-out, integration of the logistics dimension in purchasing strategies evolving the business strategies of distributors, etc. - This text refers to an out-of-print or unavailable edition of this title.
Characteristics
Authors: Philippe-Pierre Dornier, Michel Fender
Publisher: Eyrolles
ISBN-10: 2708133845
ISBN-13: 978-2708133846
NB pages: 501
Implementing the Lean Six Sigma in services leads to significant improvements in your company's productivity. This book provides examples of service companies where the application of the Lean Six Sigma has resulted in: reducing the company's operating costs by 30-60%; Improve the speed of service delivery by 50%; increase the company's operational capacity by 20%, with no additional costs. At a time when the notoriety of the Lean and Six Sigma methods is moving from the industrial to the tertiary sector and after the success of What is the Lean Six Sigma?, Michael George, American leader of the subject, explains how to apply, step by step, the Lean and the Six Sigma to your services and transactions. In this book, you'll learn how classic Lean tools such as the pull system and setup reductions can be used daily in all company functions. You'll discover how the Lean Six Sigma can reduce costs by avoiding unnecessary procedures. You'll understand how this new method will save your business time and money.
Characteristics
Authors: Michael L George
Publisher: Maxima Laurent of Mesnil Editor
Language: French
ISBN-10: 2840014157
ISBN-13: 978-2840014157
NB pages: 463